I LEARN FROM MISTAKES

Our overview page needs to make it easy for managers to make the right call, it needs to tell them how they’re doing right now. We found with our testing that our current overview wasn’t doing this. Its missing key information that managers need to see right away as well as the ability to dive further into this information when needed. Looking back, I should have identified this earlier and researched this before starting anything. Ideally, this would have been accomplished in the UX deliverables.

After speaking with SME's, I felt that what they really need is an analytical dashboard which displays both operational and strategic data. Operational dashboards displays data that facilitates the day to day operations of their business. Strategic dashboards displays important KPI’s providing a high level overview often compared to prior periods

To give our numbers context, I'd recommend including past data on each section with the ability to change it to different time periods. For goals, I’d include the target as well as the current progress. Warning indicators for when a metric is above or below a certain threshold will also help managers make it easier to spot problems.

OUTCOME

Our team successfully delivered our asked deliverables of hi-fi screens, a functional prototype, and a complete design system. Based on our usability and desirability testing of the end product, our team also achieved the additional asked goals of emphasizing important information, feeling more interactive and engaging, make less intimidating data visualizations, and keeping information feeling digestible and glanceable. Heavy contrast, size and position worked really well for me to show hierarchy and give emphasis on the most important information while downplaying the metrics that need to be looked at less frequently.

A big thank you to my amazing teammates who collaborated quickly to effectively deliver our end product.

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